Where Are The Poppies Now is created by 14–18 NOW, the UK’s arts programme for the First World War centenary. 14-18 NOW is an independent programme hosted by the Imperial War Museums (IWM)
Imperial War Museums (IWM) is the UK’s national museum for the history of conflict involving UK and Commonwealth forces from 1914. We work to record, inform and educate on the causes, course and consequences of modern warfare.
Because we can use your personal information in a number of different ways, we have split this policy into sections that cover each category. However, for all personal information we hold we undertake to:
This policy is effective from 21 May 2018.
IWM’s Data Protection Officer is Jon Card, the Executive Director of Collections and Governance, who manages IWM’s Information Governance team.
If you have any queries about the content of this policy, or how your data is managed, you can contact him and the IWM’s Information Governance team at email@example.com or by post at Imperial War Museum, Lambeth Road, London SE1 6HZ (marking the envelope for the attention of the Data Protection Officer). You can also contact him by phone by ringing IWM’s main switchboard on (020) 7416 5000.
You can also contact the 14-18 NOW team directly at info@1418NOW.org.uk
You have the right to:
Further information on these rights can be obtained from the Information Commissioner’s website at: https://ico.org.uk/
You can exercise these rights by contacting the IWM’s Data Protection Officer as detailed in Section 2 above.
If you are unhappy about the response you receive from IWM, you can contact the Information Commissioner’s office by writing to the Information Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or via their website at https://ico.org.uk/
Your information is stored in the UK with our website company. It is protected by a contract that sets out how the personal information is to be managed – and that contract guarantees that the personal information will always have the same protection as information we store ourselves.
The 14-18 NOW project is due to end in September 2019, and generally speaking, your data will be kept until then. At the end of the project we will contact you to ask you whether you would like your data deleted, or transferred to IWM’s main marketing list.
14–18 NOW events are part of the First World War Centenary Partnership, led by the IWM. If you sign up with 14–18 NOW, we will ask for your email address.
We will use your personal information to inform you about forthcoming 14–18 NOW events, news and offers which may be of interest to you. We only do this with your direct consent, and you can withdraw it at any time.
Objecting to direct marketing
If you do not wish to receive any further marketing information from us you can:
We will need to retain a small amount of information about you (usually name and email address) to add to our ‘stop list’. When we send marketing mailings, we run the recipients against this list to ensure those who have objected are not contacted.
We respect your privacy and take great care with the information we obtain.
14-18 NOW may collect the following about you via this website:
The terms of how we collect and use this data are outlined below.
When registering to take part in Where Are The Poppies Now the following information will be requested and stored:
Name, age, email address, postcode, email subscription preferences, the information you provide if you submit a poppy pin to the digital map and any comments you submit whilst logged into your account.
We will also hold information you have supplied for other purposes – for example in connection with enquiries.
14–18 NOW is part of the First World War Centenary Partnership, led by the IWM. If you sign up to 14–18 NOW we will use your personal information to inform you about forthcoming 14–18 NOW events, news and offers which may be of interest to you.
If you supply your information for other purposes, for example if you send us an enquiry, we will only use your information for that purpose.
If you have given your consent, we may also contact you to participate in general market research activity regarding 14–18 NOW via telephone, email or face–to–face. We may also use your personal information for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content. Where we do use your data in this way, we will ensure that it is made anonymous so you can’t be identified personally.
We will not sell, distribute or disclose your information to third parties. However, from time to time, we may send you information from a sponsor, partner or arts organisation.
We may also collect information about you when you write to us with an enquiry. This information is only used to answer your enquiry.
We believe that using your information in these ways fulfils our public function as part of a national museum – that is to provide access to information about our operation and activities.
HOW WE USE YOUR INFORMATION FOR MARKET RESEARCH
If you have given your consent, we may also contact you to participate in general market research activity regarding 14–18 NOW via telephone, email or face–to–face.
We may also use your personal information for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content. Where we do use your data in this way, we will ensure that it is made anonymous so you can’t be identified personally.
We do this because we believe it is in our legitimate interests to do so.
Emails and contact names collected from the site email sign–up will be stored by Campaign Monitor, where 14–18 NOW have an account. Standard terms and conditions can be found here: campaignmonitor.com/terms
Item 2.6 covers the confidentiality of lists and their use only by FWWCCP
Section 4 covers termination of the contract and deletion of data
Security details can be found here: campaignmonitor.com/agencies/infrastructure
Campaign Monitor servers are based in the US. The company has adopted the standard EU data protection clauses covering data transfer outside the European Economic Area: i3.campaignmonitor.com/assets/files/terms/campaign-monitor-eu-data-transfer-clauses.pdf
The information regarding your poppy will be stored in WordPress and we have taken the appropriate measures to make sure that it is safe.
You are able to delete your inform at any time. To do this please click on ‘log in / register’ in the navigation, log in to your account, and scroll to the bottom of the page where you can ‘delete account.
A request for access to your personal information must be made in writing and addressed to 14–18 NOW, Imperial War Museum, Lambeth Road, London SE1 6HZ. You should include some identification, such as a copy of your driving licence or a utility bill. We will reply to you within 40 calendar days.
We take appropriate steps to protect all of your personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form.
However you should be aware that internet transmissions can never be guaranteed to be always private or secure. You should assume that any message you send to the 14–18 NOW website may be read or intercepted by others unless there is an indication (such as the https padlock symbol) that the transmission has been encrypted.
By submitting a poppy pin or comment to the Where Are The Poppies Now map, you are agreeing that 14-18 NOW can use the publicly available information and images in promotional material. your story and or images may be used in press articles, by email newsletter, featured stories on the 14-18 NOW or Where Are The Poppies Now website, advertising material.
Your personal information will not be used for any unrelated purpose without your consent.
We comply with the European Union User Consent Policy.
Every time you connect to our website, we store web server logs which show your unique IP address. This identifies what you have looked at; whether the page request was successful or not; and which browser you used to view the pages. This data will only be used for statistical purposes and helps to inform us about the usage of the site and how many hits we receive.
Cookies are usually set when you visit a particular page on the 14-18 NOW website, or if you take a particular action, such as filling in an online form.
The information we collect via cookies consists usually of things like IP addresses, sites visited and actions taken. We don’t use them to identify you by name, or record things like email addresses or bank details
The 14-18 NOW website also contains third party cookies set by other organisations.
You can view the full list of cookies here
You can unsubscribe from any or all of 14–18 NOW’s services at any time, just click on the relevant links on our website or in the emails we send you.
If you have any questions or concerns about the way in which we handle your personal information, please email info@1418NOW.org.uk
This policy was agreed by 14-18 NOW and IWM on the 21 May 2018. It replaces the previous policy of October 2016.